This year's National Restaurant Association Show was one of the most interesting and productive shows we've experienced. For starters, we learned talking points in our industry are not the same as they were just a few years ago.

Four years ago, I was determined to start a marketing agency from the ground up. No clients. No money. Just a whole lot of ambition, determination, and a willingness to learn. I didn't know much. I had some experience with social media, email marketing, and some website development, but looking back, I was as green as can be.