Upon my return from MAFSI Conference 2016, I was knee deep in a book titled The Marketing Performance Blueprint by Paul Roetzer, and was re-assured that the foodservice equipment industry clearly has 'the performance gap'. It's a very interesting time for MAFSI members. Those that continue to ride the traditional 'what used to work' wave are going to eventually be run out of business by competition that adapts to the new marketing and sales cookbook.