--- title: [VIDEO] How and Why Your Business Should Implement Chat Messaging On Your Website Right Now description: Messaging is on the rise. People are sick and tired of email. AND people want their answers to their questions in real-time. Watch more about how and why here. image: https://success.tmcdigitalmedia.com/hubfs/messages.png --- [CRM](https://success.tmcdigitalmedia.com/blog/topic/crm) [HubSpot](https://success.tmcdigitalmedia.com/blog/topic/hubspot) [Sales](https://success.tmcdigitalmedia.com/blog/topic/sales) [Technology](https://success.tmcdigitalmedia.com/blog/topic/technology) # [VIDEO] How and Why Your Business Should Implement Chat Messaging On Your Website Right Now [![Erik MacPherson](https://success.tmcdigitalmedia.com/hs-fs/hubfs/TMC%20Headshots/Erik%20Headshot%202023.png?width=40&height=40&name=Erik%20Headshot%202023.png)](https://success.tmcdigitalmedia.com/blog/author/erik-macpherson) by [Erik MacPherson](https://success.tmcdigitalmedia.com/blog/author/erik-macpherson) Nov 17, 2017 1:08:50 PM ##### Listen To This Blog Post Remember AOL Instant Messenger back in the 90s? How awesome was it to be chatting in real-time with your co-workers? Even though [AOL IM will be officially retired](https://www.cnbc.com/2017/10/06/aols-aim-shutting-down-in-december.html) on December 15, chat and messaging is hotter than ever. [Remember your screen name? Mine is S4DCya. What's yours?] Think about the way you use chat and messages today. Do you prefer texting? Do you use social media messaging like Facebook Messenger or LinkedIn Messages? Lord knows we don't need more emails, right? Here is a fact for you: According to [Statista](https://www.statista.com/statistics/417295/facebook-messenger-monthly-active-users/), there are 1.2 BILLION monthly active users on Facebook Messenger Chat app. Yep, 1.2 BILLION. Messaging is on the rise. Why? Because people are sick and tired of email. AND people want answers to their questions in real-time. Now. Not in 2 business days. Immediately.  Messaging isn't going anywhere but up. Marketing automation and sales enablement software like HubSpot is allowing chat/messaging to be a valuable part of the sales cycle, from helping close new business to servicing clients, directly from the business's website. All while capturing the conversation and recording it in the contact record. Pretty slick, huh? Businesses are capitalizing on real-time chat. Why shouldn't you be setting your business up for chat and messaging success? Let me show you how in this 7 minute demonstration video.  Your buyers want to engage with you in ways that are über-convenient for them. Using technology like chat/messaging will strengthen the relationships with your customers while helping your business grow even more. But you have to be open to change.   ### **LEADERS in the Foodservice Industry: Interested in seeing more about real-time website chat/messaging? Take 30 minutes out of your day and see the value for yourself! **       #### Share [Share on Twitter ](https://twitter.com/share?url=https://success.tmcdigitalmedia.com/blog/how-why-your-business-should-implement-chat-messaging-on-your-website-now&text=[VIDEO]%20How%20and%20Why%20Your%20Business%20Should%20Implement%20Chat%20Messaging%20On%20Your%20Website%20Right%20Now) [Share on Facebook ](https://www.facebook.com/sharer/sharer.php?u=https://success.tmcdigitalmedia.com/blog/how-why-your-business-should-implement-chat-messaging-on-your-website-now&t=[VIDEO]%20How%20and%20Why%20Your%20Business%20Should%20Implement%20Chat%20Messaging%20On%20Your%20Website%20Right%20Now) [Share on LinkedIn ](https://www.linkedin.com/shareArticle?mini=true&url=https://success.tmcdigitalmedia.com/blog/how-why-your-business-should-implement-chat-messaging-on-your-website-now&t=[VIDEO]%20How%20and%20Why%20Your%20Business%20Should%20Implement%20Chat%20Messaging%20On%20Your%20Website%20Right%20Now) Previous blog [← Reaching New Foodservice End-Users with Highly Targeted Facebook Ads](https://success.tmcdigitalmedia.com/blog/reaching-foodservice-end-users-with-highly-targeted-facebook-ads) Next blog [What does HubSpot, AutoQuotes, ORGO and your CRM have in common? →](https://success.tmcdigitalmedia.com/blog/what-does-hubspot-autoquotes-orgo-and-your-crm-have-in-common) ### You May Also Like These Related Stories [Tech Tip: Improving Email Marketing with Seventh Sense](https://success.tmcdigitalmedia.com/blog/improving-email-marketing-with-seventh-sense) ![we can email better](https://success.tmcdigitalmedia.com/hubfs/we%20can%20email%20better.png) [Email Marketing](https://success.tmcdigitalmedia.com/blog/topic/email-marketing) #### Tech Tip: Improving Email Marketing with Seventh Sense Feb 16, 2018 2:23:31 PM 1 min read [On the Bean Bag with TMC: Inbound 18 Key Takeaways](https://success.tmcdigitalmedia.com/blog/inbound-18-key-takeaways-for-manufacturers) ![Team TMC at Inbound 18 Partner Day](https://success.tmcdigitalmedia.com/hubfs/inbound18-takeaways.png) [HubSpot](https://success.tmcdigitalmedia.com/blog/topic/hubspot) #### On the Bean Bag with TMC: Inbound 18 Key Takeaways Sep 11, 2018 4:06:04 PM 2 min read [Why Sales People Can Be Your Best Bloggers](https://success.tmcdigitalmedia.com/blog/why-sales-people-can-be-your-best-bloggers) [Content](https://success.tmcdigitalmedia.com/blog/topic/content) #### Why Sales People Can Be Your Best Bloggers Dec 2, 2015 12:54:09 PM 2 min read ### Get Email Notifications ```json { "@context" : "https://schema.org", "@type" : "VideoObject", "contentUrl" : "https://447165.fs1.hubspotusercontent-na1.net/hubfs/447165/Videos/How%20To%20and%20Why%20You%20Should%20Implement%20Chat%20Messaging%20On%20Your%20Website%20Now.webm", "dateModified" : "2022-06-10T14:12:16.067Z", "duration" : "PT7M38S", "height" : 1440, "name" : "How To and Why You Should Implement Chat Messaging On Your Website Now", "thumbnailUrl" : "https://api-na1.hubapi.com/filemanager/api/v3/files/thumbnail-redirect/28539332612?portalId=447165&size=medium", "uploadDate" : "2020-04-20T16:45:37.038Z", "width" : 2560 } ``` ```json { "@context" : "https://schema.org", "@type" : "VideoObject", "contentUrl" : "https://447165.fs1.hubspotusercontent-na1.net/hubfs/447165/Tech%20Tip%20_%20Email%20Marketing%20with%20Seventh%20Sense%20%20Feb%2016%2c%209_56%20am.webm", "dateModified" : "2022-05-03T19:08:37.063Z", "description" : "", "duration" : "PT4M58S", "height" : 1440, "name" : "Tech Tip _ Email Marketing with Seventh Sense Feb 16, 9_56 am", "thumbnailUrl" : "https://api-na1.hubapi.com/filemanager/api/v3/files/thumbnail-redirect/49076103286?portalId=447165&size=medium", "uploadDate" : "2021-06-19T01:34:13.291Z", "width" : 2560 } ``` ```json { "@context" : "https://schema.org", "@type" : "VideoObject", "contentUrl" : "https://447165.fs1.hubspotusercontent-na1.net/hubfs/447165/Videos/OTBB%20-%20Inbound%2018_1.mp4", "dateModified" : "2022-05-03T19:09:02.748Z", "description" : "", "duration" : "PT8M16S", "height" : 1080, "name" : "OTBB - Inbound 18_1", "thumbnailUrl" : "https://api-na1.hubapi.com/filemanager/api/v3/files/thumbnail-redirect/6169084911?portalId=447165&size=medium", "uploadDate" : "2018-09-11T18:55:27.637Z", "width" : 1920 } ```