Remember AOL Instant Messenger back in the 90s? How awesome was it to be chatting in real-time with your co-workers? Even though AOL IM will be officially retired on December 15, chat and messaging is hotter than ever. [Remember your screen name? Mine is S4DCya. What's yours?]
Think about the way you use chat and messages today. Do you prefer texting? Do you use social media messaging like Facebook Messenger or LinkedIn Messages? Lord knows we don't need more emails, right?
Here is a fact for you: According to Statista, there are 1.2 BILLION monthly active users on Facebook Messenger Chat app. Yep, 1.2 BILLION.